Privacy Policy

This Privacy Policy explains how eplogoffplan.com ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, https://eplogoffplan.com. We are committed to safeguarding your privacy and ensuring your data is handled responsibly in accordance with applicable data protection laws, including GDPR and CCPA where relevant.

We may update this policy periodically to reflect changes in our practices or legal requirements. Please check this page regularly to stay informed of any updates. This policy was last updated on May 22, 2025.

Information We Collect

We collect the following information when you interact with our website, such as during property bookings, registrations, or inquiries:

Personal Information:

• Full Name
• Email Address
• Phone Number(s)
• Postal Address (if provided for bookings)

Technical Information:

• IP Address
• Browser Type and Version
• Device Information
• Pages Visited and Time Spent
• Cookies and Tracking Data (see the "How We Use Cookies" section below)

How We Use Your Information

We use your information to provide and improve our services, ensuring a personalized and efficient experience. Specific purposes include:

• Processing property bookings or registration requests.
• Sending booking confirmations and updates.
• Improving our website, products, and services based on user behavior and feedback.
• Sending promotional emails about new properties, special offers, or deals (you may opt out at any time).
• Conducting market research to better understand customer needs.
• Maintaining internal records for business operations.
• Complying with legal obligations.

We will not share your information with third parties except as necessary to complete your booking or registration (e.g., with developers or payment processors) or as required by law. We do not sell your personal information.

How We Protect Your Information

We prioritize the security of your data and implement robust measures to prevent unauthorized access, disclosure, or loss, including:

• Encryption of sensitive data (e.g., SSL/TLS for website traffic).
• Secure storage systems with access controls.
• Regular security audits and updates.
• Managerial procedures to ensure staff compliance with data protection policies.

Despite these efforts, no online system is completely secure. We strive to protect your information but cannot guarantee absolute security.

How We Use Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use the following types of cookies:

• Essential Cookies: Enable core website functionality, such as navigation and form submissions.
• Analytics Cookies: Track website usage (e.g., pages visited, time spent) to improve performance and user experience.
• Marketing Cookies: Deliver personalized ads or content based on your preferences.

You can accept or decline cookies via our cookie consent banner or your browser settings. Declining cookies may limit some website features. For more details, see our Cookie Policy (linked on the website).

Links to Third-Party Websites

Our website may contain links to third-party websites, such as property developers or partners. Once you leave eplogoffplan.com via these links, we have no control over the privacy practices of those sites. We are not responsible for the protection of any information you provide on third-party websites. Please review the privacy policies of those sites before sharing personal data.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request the deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails or withdraw consent for non-essential data processing.
• Portability: Request your data in a structured, machine-readable format.
• Complaint: Lodge a complaint with a data protection authority if you believe we’ve mishandled your data.

To exercise these rights, contact us at info@eplogoffplan.com.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. For example:

• Booking data is kept for 5 years to comply with contractual obligations.
• Marketing preferences are retained until you opt out.
• Analytics data is anonymized and stored for up to 2 years.

When data is no longer needed, we securely delete or anonymize it.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email:info@eplogoffplan.com
• Address: Eplog Offplan, Office 123, Dubai Business Center, Dubai, UAE
• Phone: +971 4 123 4567

We aim to respond to all inquiries within 30 days.